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Shop Assistant

Job Title: Shop Assistant (Part-time - 3 days, including some weekends)

Reports to: Shop Manager

Applications Close: 25 February, 2022


Position purpose

To support the smooth running of the shop on a day-to-day basis and provide ongoing support to all sides of the business. Assisting the business with client enquiries at front of house and all shop tasks.


Main tasks - Shop

  • Stocktake and maintain store cupboard

  • Keeping shop presentable at all times

  • Monitoring and updating website and online sales 

  • Nursery upkeep

  • Provide expert knowledge of indoor and outdoor plants

  • Promoting and preparing for evening workshops

  • Rostered timetable and will need to be available to work Saturday's

The above list is not exhaustive and the role may change to meet the overall objectives of the company.

Other Duties

  • Fulfill other duties as required by management and other department personnel as requested/required.

Required qualities

  • Professional approach.

  • Ability to work under pressure.

  • Organisational and time management skills.

  • Excellent attention to detail.

Desired competencies

  • Analytical thinking.

  • Initiative.

  • Business awareness.

  • Tenacity.

  • Strategic thinking.

  • Positive approach to change



  • Certificate in Horticulture (essential)     


  • Experience in a similar role (required)

  • Worked in horticulture/landscaping (essential)


  • Marketing, administration, system management programs, website editing. 

  • Basic horticulture knowledge.

Skills & competencies

  • Customer service focused: committed to providing exceptional customer service across all channels – written, phone and face to face.     

  • Communication: the ability to communicate clearly and concisely, varying communication style depending upon the audience.

  • Attention to detail: excellent attention to detail and written skills when communicating with others, both internally and externally.

  • Commerciality: ability to apply knowledge in a practical, commercial manner. 

  • Teamwork: willingness to assist and support others as required and get on with team members. 

  • Time management/organisation: accomplish objectives effectively within the time frame given, and carry out administrative duties within the portfolio in an efficient and timely manner.

Personal attributes

  • Professional approach

  • Confident manner 

  • Positive approach to change 

  • Strong work ethic

  • Self-motivated and takes initiative

  • Ability to take on new tasks

  • Honest and loyal


  • Advanced knowledge of Microsoft Office Suite

  • Clean driver licence

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